Professional Hires

Part II - Communication and Interpersonal Skills

Feb 20, 2018

Last week we discussed technical and analytical skills that can make the difference between a solid choice and a bad hire. These skills, however, can’t stand alone. A best-matched candidate will also have robust communication and interpersonal skills. When you’re hiring top-level professionals watch for these two additional indicators of a great hire. 


  • Listening  

     Being a good listener – attentive, focusing on, and then clarifying back what is being said instead of thinking about a response or worse yet, interrupting is the most critical communication skill. Watch for this attribute during the interview.

  • Verbal

     The ability to share pertinent information clearly, concisely, and effectively in terms that the receiver will comprehend. It’s a plus at any level, but absolutely imperative at the professional level and in IT.

  • Written

     From memos to technical explanations/instructions, an ability to write well is vital in top-level positions.

  • Debate and Negotiation

     The ability to present and defend a viewpoint in a respectful manner while remaining open-minded to the opposing, or at least differing, view.

  • NonVerbal

     Able to both positively project and accurately discern nonverbal cues, such as body language and facial expressions.

Interpersonal Skills 

  • Positive Life Attitude

     The inclination to view life’s ups and downs from a positive perspective, exhibiting a sense of gratitude, appreciating others, and having an empathetic spirit. In other words, accepting people as they are – without judgment, and life itself as opportunities rather than roadblocks.

  • Self-Confidence

     The innate assurance that they are fit for the task, a healthy trust in their abilities and unafraid to learn what they don’t yet know. True confidence is humble – while cocky arrogance often indicates insecurity rather than confidence. Learn to discern the difference.

  • Work Ethic

     A self-motivating attitude and willingness to get the job done, and done right.

  • Collaborative Spirit

     Willing and able to work productively with others toward a common goal, especially in challenging, high-pressure situations.

  • Professional Etiquette

     Your top-level employees are often in the public eye and do represent your company brand. Choosing a candidate who conducts themselves professionally - in person and via social media - via there dress, language, life choices, etc. is essential.

  • Healthy Relationships

The ability to build healthy relationships, to interact in positive ways with diverse groups of people at varying levels of closeness is essential. This includes a willingness to both mentor others and seek mentors. The same give and take that creates a healthy relationship outside of work, promotes a unified culture at work.

Looking for help with finding the right hire? No matter what your staffing needs are - Professional or other options, Lofton Staffing has a division that can find the right candidate to fit your business. Since 1979, our mission has remained the same: to provide the best service possible. Contact us today and discover the power of partnering with Lofton Staffing.







←Back to Blog

We Believe...

Relationships are built…one on one.
Know your people - match interest and talents to the tasks.
Don’t manage by numbers. (They just show if we’re on track.) People do the work.
People should feel better when they leave than when they came – and in turn we feel better.
When we help others, we help ourselves.
Great expectations: fair pay, fair treatment, teach me.
Have fun…and be better.
Work at having fun (51% of the time.) If you don’t feel it, fake it. Having fun is not slacking off. Work is more natural than play.